Shipping Policy

Shipping Policy for UPSAINT

Thank you for choosing UPSAINT for your shipping needs. We aim to provide you with the best shipping services, and we want to ensure that your experience with us is as smooth and transparent as possible. Please review the following shipping policy to understand our procedures, rates, and terms.

1. Shipping Methods and Carriers: We offer various shipping methods to cater to your specific needs. UPSAINT partners with reliable carriers to ensure your packages are delivered safely and on time. The available shipping methods will be displayed during the checkout process.

2. Shipping Rates: Shipping rates are calculated based on various factors, including the shipping method selected, package size, weight, and destination. You will be able to view the shipping costs before finalizing your order during the checkout process. Please note that additional charges may apply for expedited or international shipping.

3. Order Processing Time: Most orders are processed within 2 business days from the date of purchase. However, the processing time may vary based on the items you order and our current order volume. You will be notified of any significant delays.

4. Delivery Time: The estimated delivery time depends on the shipping method you choose and your location. UPSAINT will provide you with a tracking number for your order so you can monitor its progress. Please note that unforeseen circumstances like weather events or customs delays may affect delivery times.

5. International Shipping: For international orders, please be aware that customs and import duties may apply. These charges are the responsibility of the recipient. UPSAINT is not responsible for any customs-related fees or delays.

6. Shipment Tracking: We provide shipment tracking for all orders. You will receive a tracking number once your order has been processed, which you can use to track your package's status.

7. Shipping Address: Please ensure that you provide an accurate and complete shipping address during checkout. UPSAINT is not responsible for orders shipped to incorrect or incomplete addresses.

8. Lost or Damaged Items: In the event of a lost or damaged item during transit, please contact us immediately. We will work to resolve the issue and initiate any necessary claims with the carrier.

9. Returns and Exchanges: For information on returns and exchanges, please refer to our Returns and Exchanges Policy on our website.

10. Contact Us: If you have any questions or concerns regarding our shipping policy, please don't hesitate to contact us via email at wave@upsaint.com

By placing an order with UPSAINT, you agree to adhere to the terms and conditions outlined in this shipping policy.

We reserve the right to make changes to this policy, and any updates will be posted on our website.